Privacy Policy for Lumina Studios

Effective Date: January 1, 2025

Lumina Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, www.luminastudios.com (the "Site"), and our studio rental services.

1. Information Collection

We collect several types of information from and about users of our Site and services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you register for an account, book a studio space, contact us with inquiries, or subscribe to our newsletter.
  • Usage Data: We automatically collect information about your interactions with our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this information.
  • Booking Information: When you book a studio space, we collect details about your booking, including the date, time, duration, and specific studio space you have reserved. We also collect information about the purpose of your booking (e.g., photoshoot, video shoot).
  • Photographic and Video Content: In certain circumstances, with your explicit consent, we may collect photographic or video content captured during your studio rental for promotional purposes. This content will only be used with your express agreement and will be subject to strict usage guidelines.

2. Data Usage

We use the information we collect for the following purposes:

  • Providing and Improving Our Services: We use your information to process bookings, provide customer support, personalize your experience, and improve our Site and services.
  • Communication: We may use your contact information to send you booking confirmations, updates about our services, newsletters, and promotional offers. You can opt-out of receiving promotional emails at any time by following the instructions in the email.
  • Marketing and Advertising: We may use your information to target advertisements to you on our Site and other websites. We may also use aggregated and anonymized data for market research and analytics.
  • Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and the rights of others.
  • Analytics: We analyze the data we collect to understand user behavior and improve the performance and design of our website.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Secure Storage: We store your personal information on secure servers with limited access.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Cookies

We use cookies and similar technologies to collect information about your browsing activities on our Site. Cookies are small text files that are stored on your device when you visit a website.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the operation of our Site and enable you to access certain features.
  • Analytics Cookies: These cookies allow us to analyze how users interact with our Site and improve its performance.
  • Advertising Cookies: These cookies are used to target advertisements to you based on your interests.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect your ability to use certain features of our Site.

5. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other legal entities if we are required to do so by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us at privacy@luminastudios.com. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@luminastudios.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Lumina Studios

Privacy Department

123 Main Street, Anytown, USA

Email: privacy@luminastudios.com